customer care
At Edgewood Outdoors, we stand behind our products 100%. There is nothing we sell we don't use ourselves. Owner, Brian Lansing, is also a fly fishing guide and has put our nets through the rigors of 100+ days a year on the water. We don't take short cuts when crafting these products. Every product is crafted as if it were to be our own. We pride ourselves in our craftsmanship and we are confident we are selling you a high quality, durable, and usable product that is made right here in the U.S.A.
Please understand, these are wood products that are made to be used. Wear and tear is a natural.
Sh*! happens... we know... Should an issue arise with a defect or the craftsmanship of our products, please email us. While we don't have a traditional set in stone return policy (See Shipping & Returns), we will try our best to accommodate the customer in a reasonable fashion. Customer satisfaction is of utmost important to us and we strive to keep our customers happy and in the outdoors.